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Testimonials

“Paul (at VIXTRO) is one of those rare individuals who has a great capacity in understanding complex technical architectures and pathways to improve and maximise system performance coupled with advanced communication skills to translate complex technical opportunities into real business benefit.”

“Paul (at VIXTRO) is a master at building long term mutually beneficial business relationships and is a trusted advisor in all things technical; be it hardware, software, cloud and emerging technologies.”

“Having worked with Paul (at VIXTRO) over the last 10 years while at Box Hill Institute I always valued his advice and energy in providing outstanding customer service. As an entrepreneur and business owner Paul understands today’s business pressures and always provided great advice followed through with quick and supportive service delivery.”

Simon Tayler, Box Hill Institute, ICT Centre Manager


“We have been using VIXTRO for 5 years now and have grown and moved premises in that time. It System Solutions have provided essential help in designing our new network and maintenance scheduling, as well as implementing Office 365 for our employees. They are quick to remedy any networking or computer issues and have limited downtime when problems have occurred. I would recommend VIXTRO to anyone looking for an excellent off base IT company.”

Stuart Garner, Managing Director, Plumbfast


“Next Level Accountants used IT Systems Solutions to migrate and implement Microsoft Office 365. We had tried to implement Office 365 on two occasions prior but got held up with roadblocks that meant we didn’t see the implementation through. After meeting with Shaun he planned and executed the migration and implementation. The result was seamless with no disruption to any of our business systems or email communications. Shaun’s knowledge and vast experience is demonstrated on many occasions and I always felt assured that everything was on-track and nothing was being rushed. The attitude of IT Systems Solutions was always positive, friendly and professional and my experience of their client communication was exceptional. I have no hesitation in recommending IT Systems Solutions.”

Lyndon Russell, Director, Next Level Accountants


“Our business is growing and it was becoming obvious that our computer system was inadequate for our needs. We were highly recommended to engage the services of VIXTRO and the services that we have been provided with are now an integral part of our business. Nothing is a problem and everything has been so straightforward and streamlined. We thank VIXTRO for being so professional and look forward to their ongoing support in future years. Pinnacle Guttering & Roofing Pty Ltd.”

Michael Dunning, Managing Director, Pinnacle Guttering & Roofing


“Our business was in desperate need of an IT service provider who could give us the right advice on what we needed in order to run our internet services with minimal hiccups and interruptions for our tenants. Upon meeting VIXTRO (previously ITSS), they not only gave the right advice but stepped in and restructured our IT set up, and they now overseas and manages all our IT service needs. I have not had to worry about any IT issues since VIXTRO became a part of our team. VIXTRO has gone above and beyond the promise to deliver top quality services to our businesses remaining in constant contact with me for updates our current system needs and they have done their homework on what we can do to take our business to the next level. VIXTRO business ethics are rarely seen today as they are not just your IT guys, they have thought outside the box to bring a knowledge of other resources that can assist our business to grow that are outside of their field of expertise. VIXTRO is an asset to our Company and we feel very confident our IT needs are finally in good hands. IT System Solutions advice has been easy to understand and the attention to detail is exceptional. I would highly recommend VIXTRO to any business and especially those looking to keep up with the ever-changing world of technology.”

Indra Singh, Director, Point Cook Business Centre


“We have found our small business growing quickly and we needed our IT systems to keep up with us. After speaking with VIXTRO about our options, we decided an upgrade to Office 365 would be the way to go. It wasn’t the smooth transition we were hoping for – I am sure our office is jinxed! – but Shaun was always there to help us along every step of the way.”

Jess Brown, Chief Organiser, Legion Building


“We recently relocated offices and took the opportunity to upgrade our IT systems and change our telephones to VoIP. As with all these things nothing ever quite goes to plan, however Shaun never let us down. He made sure that at all times we were online and up and running. He was responsive to our needs and didn’t stop until everything was as it should be! VIXTRO was able to communicate issues in easily understandable langue and then did the same in explaining what we have.”

Chris Lucas, Director, Kenkara Financial Services


“We requested VIXTRO (previously ITSS) in December 2015 audit our current environment. They identified issues with our current network setup especially in the backups of the servers. VIXTRO put together a solution to ensure our backups were being done and continuously monitored and also implemented a site to site replication of our backups to ensure ongoing protection in case of disaster. Since then VIXTRO have taken over management of all our services including ongoing IT support for our staff across our two locations Mt Waverley and in the City. I would recommend VIXTRO to any company looking for reliable outsourced IT services.”

Lachlan Vallance, Principal, Hicks Oakley Chessell Williams


“Our office Kwik Kopy Moonee Ponds had some issues with internet services, and internal network capacity. We were advised by other Kwik Kopy’s who have been using VIXTRO (previously ITSS) to come in and review our current infrastructure. The VIXTRO team carried out a review of all our services and identified many areas for improvement. They were fantastic in implementing all the equipment that we required to stabilise and update our infrastructure. We have continued to use VIXTRO to provide our support and they have been fantastic in providing this. Our most recent endeavour was the replacement of our Main Server with a Network Storage System and replicated backup services which have saved us a significant amount of money in purchasing a new server and also simplified out management internally. I highly recommend VIXTRO to any company that is looking for a personalised touch in IT services.”

Vivek Patel, Managing Director, Kwik Kopy Moonee Ponds

VIXTRO developed innovative and responsible business approaches to deliver Ringwood Secondary College forward looking ICT solutions. It ensures that student learning capabilities are enhanced, as we develop a 21st century learning environment.

Michael Phillips, Principal, Ringwood Secondary College

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