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About us

What do we do?

For over 15 years VIXTRO has had a key focus across Public and Private sectors, providing long term business relationships in respect to Professional IT Services, Managed IT Services and Cyber Security (MSP / MSSP).  Our Managed IT Services provide a full suite of products and services to offer business IT solutions that align to the Australian Essential Eight security framework.

VIXTRO has a wide range of alliances and partnerships with vendors and distributors so we can provide our clients with the right products and services to align IT to their Business requirements.  Our team has a great depth of knowledge in Business and Education IT Leadership, Cyber Security, VoIP Unified Communications, Collaboration, Business Continuity, Networking, IT Systems, Mobility, Cloud, Virtualisation and project services to meet the needs of our clients.

IT Managers in SME/Enterprise environments can be supported with a co-managed arrangement or we can assist in establishing a help desk system designed for your support team(s).  VIXTRO can offer escalation outsourcing for level 3 and project support which can assist in decreasing project timeframes.

We have been supporting CISCO Networking Academies across Australia since our establishment in 2003.

Who are our clients?

Legal Firms, Financial Advisors/Accountants, Dental Practices and Education.  We also have a range of clients across a number of other business verticals.  We support environments with 10 to 150 employees, Co-managed Education clients have around 2000 devices/users.

What’s our history?

2020 – IT System Solutions mergers customers and Founder (Shaun Goethals) joins VIXTRO to head up Managed Services.
– moved office to the Rialto on Collins Street, Melbourne.
– launched Unified Communications as a Services (UCaaS)
– COVID-19 pandemic showed existing clients focus and expand IT capabilities for managing flexible working arraignments.
2019 – company refocus, takes experience of enterprise IT environments and launches Managed IT Services (MSP) and Security (MSSP) for Small to Medium Size Business (SMB) focused on companies with 10 to 150 employees.
2018 – wins networking lab upgrade at Murdoch University ($2.6 million dollar facility) as featured in CRN, Businessnews, Murdoch.edu.au and Cisco Partners Facebook;
– engaged as a strategic partner for CCNA/CCNP and Security networking lab upgrade at Swinburne University (1.1 million dollar upgrade)
2017 – deploys first Melbourne school (Datacentre) Cisco HyperFlex stack solution for 2000 users, featured in a Cisco.com case study.
2015 – Founder invited by Cisco to be interviewed by Dr. Marcus Powe to kick off the global “Technopreneur” series which gave exposure to VIXTRO Australia across the globe.
2012 – Founder retired from teaching to focus on VIXTRO
– DMS+AID Software Product was released for public beta
– Devices asset and network assignment Software (released 2015)
– Employee Polling cloud software developed (released 2015)
2011 – VIXTRO PTY LTD to reflect a brand of product and service offerings to customers.
2010 – Founder was invited to start presenting at and collaborating with  Australian Cisco Networking Academy Conferences (University of Queensland, WA TAFE, Cisco Systems Sydney, Canbera Institute of Technology, Cisco Systems Melbourne, Auckland NZ)
– Development of software and cloud based products started
2009 – Launched online vStore for Education Institutes (closed in 2016)
– designs, upgrades and migrates NOVEL to Windows in large public and independent secondary schools in Melbourne
2008 – launch of a VIXTRO custom product range manufactured to support the Australian Cisco training provider
2007 – Cisco SMB Select Partner (Unified Communications)
2006 – Cisco K-12 Education Partner
2003 – VIXTRO ACADEMY SHOP PTY LTD Founded by Paul Kingston for the purpose of providing IT consulting services, specialist equipment and support for the Cisco Networking Academy Program community across Australia.
Pre 03 Founder (Paul Kingston) started business as a sole trader, trading as “VIXTRO Network Consultants” offering IT Support from the loungeroom.

A bit about the Founder of VIXTRO

Paul Kingston at age 18 was the first receiver of the Andrew Jackson Cisco Systems scholarship at Box Hill Institute for the Advanced Diploma of Computers Systems & Engineering, at age 20 he began teaching and growing a passion for the Cisco Networking Academy Program (CCNA, CCNP, Wireless) of which continued for over a decade, teaching at Monash University, Monash College, RMIT University, Box Hill Institute and under the VETiS program at Ringwood Secondary College and Forest Hill College.  He was consulted to Cisco Systems USA under Aries Technologies to author and review exams for the CCNA program.

Paul continues to be involved with the education community across Australia and sits on a number of steering and advisory committees with a passion for education and for the workforce of tomorrow.

He believes that life learning, understanding each client business, sharing  knowledge, transparency, and building honest, caring and respectful relationships must always be in the DNA at VIXTRO.
And the rest… is simply technology.