About

About Vixtro

Your IT Challenges Made Simple

We get it – the challenges that come with IT can seem overwhelming. From fixing a current issue to establishing a robust IT infrastructure so your business can run more efficiently, to everything else in between – it can be hard to know where to even start.

Student Summit Cisco

That’s exactly why VIXTRO was created – to simplify your IT challenges into bite sized pieces that make the impossible seem possible, based on an individualised approach that’s tailored to your needs.

That’s why over the last 18 years we have successfully been helping business with professional IT services, managed IT services and cybersecurity across a wide range of public and private sector niches (aligned to the Australian Essential Eight security framework).

Because of our vast relationship base with key alliances, vendors, and distributors, we’re able to provide an “exact-fit-match” solution that’s directly aligned with our clients’ business requirements.

Our IT specialists also tap into their immense depth of knowledge of business & education IT leadership, cybersecurity, VoIP unified communications, collaboration, business continuity, networking, IT systems, mobility, cloud, virtualisation and project services to exceed customer’s expectations every step of the way

We welcome you to our community with open arms and would love to hear about any IT challenges/questions you may have. 

 

Meet Our Clients

 

For 18+ years, VIXTRO has been solving client’s challenges across a diverse range of sectors, including Legal Firms, Financial Advisors/Accountants, Medical Practices and Education. 

Here’s a timeline of our journey so far:  

What’s our history?

Meet The Team

Paul Kingston

Paul Kingston

Founder, VIXTRO

Paul’s journey into IT all started from the young age of 14 as his schools Apple IT Apprentice, age 16 running his schools IT Systems was awarded the Deakin Shield Community Award, soon to continue his passion at 18, where he was the first to receive the Andrew Jackson Cisco Systems scholarship at Box Hill Institute for the Advanced Diploma of Computers Systems & Engineering. At age 20, he began teaching and growing a passion for the Cisco Networking Academy Program (CCNA, CCNP, Wireless), where he pursued it for the next 10 years. This extended into teaching at Monash University, Monash College, RMIT University, Box Hill Institute and under the VETiS program at Ringwood Secondary College and Forest Hill College. As well, he consulted Cisco Systems USA (under Aries Technologies) where he authored and reviewed exams for the global CCNA program.

Today, Paul continues to be heavily involved with the education community across Australia - sitting on a number of steering and advisory committees that empower education and workplace environments.

He has a deep appreciation for a life-long “Kaizen” learning approach – understanding the individual(s) within the business, and what they need to truly exceed. Paul loves to share his knowledge, and adopts an approach that’s based on transparency, trust, and integrity with all client relationship touchpoints. Paul’s vision for VIXTRO is to enable and support those people who dream, inspire and drive business, through secure technology.

Shaun Goethals

Shaun Goethals

Director of Managed IT Security Services, VIXTRO

Shaun joined VIXTRO in 2020 with 20+ years experience of working in the IT Industry.

He brings great value to our IY Managed and Security Services while aligning clients Business to Technology.

More about Shaun is yet to come.

Why Choose Vixtro?

Advanced Security Management
Flexible Services
Effective Service Level Agreements
Over 50+ Years of Combined Experience
Over 50+ Years of Combined Experience
Reduce Risk & Improve Reliability
Tailored Solutions to any Business
24/7 Monitoring
Remote Support
Fast and reliable remote access with our advanced tools. Unattended or attended access.
Help Desk
Simple and easy ticket logging either directly through Email or Client Access Portal.
Onsite Support
Highly skilled technicians who can be onsite to assist with all your technology needs.
Get Support

Get in touch with our friendly technicians in Melbourne.

2021

introduction of Microsoft and Zoom video collaboration solutions

2020

Shaun Goethals joins VIXTRO to lead our Managed Services division

2020

new office location at the Rialto on Collins Street, Melbourne.

2020

launch of Unified Communications as a Services (UCaaS)

2020

COVID-19 pandemic showed existing clients focus and expand IT capabilities for managing flexible working arraignments.

2018

wins networking lab upgrade at Murdoch University ($2.6 million dollar facility) as featured in CRN, Businessnews, Murdoch.edu.au and Cisco Partners Facebook;

2018

engaged as a strategic partner for CCNA/CCNP and Security networking lab upgrade at Swinburne University (1.1 million dollar upgrade)

2018

company realigns, taking experience of enterprise IT environments to launch Managed and Co-managed IT Services (MSP) and Security (MSSP) for Small to Medium Size Business & Enterprise (SME) focused on professional service companies with 5 to 200 employees.

2017

deploys first Melbourne school (Datacentre) Cisco HyperFlex stack solution for 2400 users, featured in a Cisco.com case study.

2015

Founder invited by Cisco to be interviewed by Dr. Marcus Powe to kick off the global “Technopreneur” series which gave exposure to VIXTRO Australia across the globe.

2012

Founder retired from teaching to focus on VIXTRO

2012

DMS+AID Software Product was released for public beta

2012

Devices asset and network assignment Software (released 2015)

2012

Employee Polling cloud software developed (released 2015)

2011

VIXTRO PTY LTD to reflect a brand of product and service offerings to customers.

2011

VIXTRO PTY LTD to reflect a brand of product and service offerings to customers.

2010

Founder was invited to start presenting at and collaborating with Australian Cisco Networking Academy Conferences (University of Queensland, WA TAFE, Cisco Systems Sydney, Canbera Institute of Technology, Cisco Systems Melbourne, Auckland NZ)

2010

Development of software and cloud based products started

2009

Launched online vStore for Education Institutes (closed in 2016)

2009

designs, upgrades and migrates NOVEL to Windows in large public and independent secondary schools in Melbourne

2009

designs, upgrades and migrates NOVEL to Windows in large public and independent secondary schools in Melbourne

2008

launch of a VIXTRO custom product range manufactured to support the Australian Cisco training provider

2007

Cisco SMB Select Partner (Unified Communications)

2006

Cisco K-12 Education Partner

2003

VIXTRO ACADEMY SHOP PTY LTD Founded by Paul Kingston for the purpose of providing IT consulting services, specialist equipment and support for the Cisco Networking Academy Program community across Australia.

Pre 03

Founder (Paul Kingston) started business as a sole trader, trading as “VIXTRO Network Consultants” offering IT Support from the loungeroom.