Need IT Support?


IT Support for Education

We provide IT services to clients throughout Australia, focusing on a proactive approach to supporting technology.

We focus on delivering business-aligned IT services so clients are fully supported in the operation of their business.

Our focus is to provide clients with organic growth in technology to meet the needs and demands of sustainability, development, and advancement for their business to thrive.

How Can We Help?

Education institutions need to make cyber-security a priority as they house thousands of personal records from students and employees.

It is essential to make sure that you have a secure IT system in place, such as preventative security, document control and cloud/on-site back up so nothing gets lost or stolen.

There are four key reasons as to why educational institutions are a target for cyber crime:

  • DDoS attacks – causing widespread disruption to the institute’s network, having a negative effect on productivity
  • Data theft – education institutions hold confidential information of students and employees, such as names and addresses
  • Financial gain – universities handling a large number of student fees
  • Espionage

With our managed IT and cybersecurity support, as well as our VoIP telephone and data services, we can help you be successful in your business.

There are five ways we support and secure your institution:

  • Remote access anywhere – superior remote control with our leading-edge tools
  • Client support portal – we monitor all of our services so accountability is achieved
  • Integrated security – using next-generation security solutions means your business is always secure
  • Proactive maintenance – 90% of issues are avoided by continuous maintenance across all devices
  • Centralised patching – we patch everything including non-Microsoft applications

Talk to an Expert

We help the Education Sector with

IT Infrastructure

Know we are proactively maintaining and enhancing your system with our managed services across your entire network, including:

  • ‘Green IT’ and power management
  • Unified communications
  • Servers, storage, and virtualisation
  • Wireless
  • Core and edge switching
  • Datacenter equipment
  • LAN and WAN routing
  • IP Cyber Security
  • Network, infrastructure and wireless management

The equipment we use to maintain and manage your network is so reliable that it is depended upon by international businesses, banks, universities, and government departments.

Cybersecurity User Awareness Training & Dark Web Breach Reporting

The main cause of security breaches in Australian organisations is the clicking of malicious links in phishing emails.

All of your employees need to have a sound understanding of cybersecurity. Our team of experts will provide cybersecurity user awareness training to help individuals know the signs of phishing as well as dark web breach reporting.

Business VoIP telephone & Data Services

We provide and support phone systems for companies around Australia and have developed a model where we train your team to administer and manage day-to-day operations and support them as much as needed.

Fast and reliable remote access with our advanced tools. Unattended or attended access.

Remote Support

Simple and easy ticket logging either directly through Email or Client Access Portal.

Help Desk

Highly skilled technicians who can be onsite to assist with all your technology needs.

Onsite Support

Tailored Service

No matter the size of your business, we will collaborate with you to ensure our services are tailored to suit your specific needs and budget.

Industry Experience

With over 50 years of combined experience, you can rest assured that Vixtro will offer a professional and efficient service.

Proactive Approach

We pride ourselves on our proactive approach to IT services focusing on improving business productivity and reducing unknown IT costs.

Flexible Tools

With our flexible suite of tools, we can monitor, manage, and continually optimise your services.

Contact us Today