Managed Services

You will never have to deal with IT hassles again.

Streamline Your IT & Never Look Back

We provide all-encompassing IT managed services so you can reduce risk, improve reliability, and more easily attain the outcomes your desire.

With our help, you’ll have a proactive strategy in place designed to make you win. It’s a customer centric model that’s affordable, ensuring our customers can let their IT empower their business wherever they are along their journey.

Benefits

  • Maintain optimum levels of service
  • Pre-empt preventable incidents
  • Ease adoption of new technology
  • Reduce risk of financial loss and reputational damage
  • Support your business short-term and long-term goals
  • Compliance and security
  • Based locally in Melbourne

Not only that, well also continue to monitor, manage, and provide ongoing optimisations to your infrastructure with each passing week. This transcends the traditional “break-fix” reactive approach that many IT agencies adopt, saving you costly reiterations and the headaches of fixing unnecessary issues that should have been done right the first time.

Student Summit Cisco
Student Summit Cisco

An integrated solution that works with your business

In the competitive business landscape, IT support alone is no longer enough remain a competitive leader in your industry. Instead, it requires a solution that’s dynamic and adapts with the everchanging marketplace.

At VIXTRO, our solutions are exactly that. We’ll simplify the entire IT process by providing continuous monitoring, updates, and proactive IT – drastically reducing the need for future corrections so you can always stay on top. In the small chance there’s a hiccup, our personable IT service staff is one button away from fixing your issue immediately.

Whether you have employees working from home, in the office, or a combination of both, we’ll provide a secured remote access point and “cloud-first” strategies to ensure downtime is minimal and productivity can stay maximized.

Here are some of the highlights of the managed services that we offer:

  • IT Helpdesk (based locally in Melbourne, Australia)
  • Desktop and Application Management
  • Server Management
  • Network Management
  • Cyber Security and Endpoint Management
  • Printer Management
  • Onsite and Remote IT Support
  • Managed Backup & Disaster Recovery
  • Mobile Device Management
  • Cloud-first Strategy
  • And much more

Regardless of the size of your business, we’ll create a custom-tailored solution that delivers exactly what it needs to succeed

Why Choose Vixtro?

Advanced Security Management
Flexible Services
Effective Service Level Agreements
Over 50+ Years of Combined Experience
Over 50+ Years of Combined Experience
Reduce Risk & Improve Reliability
Tailored Solutions to any Business
24/7 Monitoring
Remote Support
Fast and reliable remote access with our advanced tools. Unattended or attended access.
Help Desk
Simple and easy ticket logging either directly through Email or Client Access Portal.
Onsite Support
Highly skilled technicians who can be onsite to assist with all your technology needs.

Get Support

Get in touch with our friendly technicians.